Frequently asked questions
You can request an appointment by clicking on "Request an Appointment" and submitting an online request form. You can also download a request form and email it to info@rbmobilelabs.com . You can also call or text (917) 859-4704 to book directly.
Our service fee for a Home Visit begins at $65 (if using our partnered laboratory, AccuReference). Prices vary per service and location.
Please Note: R&B Labs is a concierge service and does not accept insurance at this time. Payment is required at the time of service.
We accept all major credit/debit cards, cash or zelle. If a service needs to be canceled, we will provide a full refund.
No, we only collect and process the specimens for testing. All specimens are tested by a licensed and accredited laboratory, which sends results directly to the ordering physician. However, if you choose our partnered laboratory, we have access to your results for faster tracking.
If your order is received by 2:00pm during normal business hours, you will be scheduled for the next business day (if requested). Any order received after 2:00pm will be scheduled within 48 hours. If a Home Draw Request is received without a lab order, delays in scheduling may occur.
Patients must be 12 years or older to utilize our services.
If an appointment needs to be canceled please due so within 24 hours of the scheduled appointment. A $25 cancellation fee may apply for same day cancellations.
